Grievance Policy
At SKVB Technologies, we are committed to addressing customer concerns in a fair, transparent, and timely manner. If you have any issues, complaints, or grievances related to our products or services, you may raise them using the details below.
How to Raise a Grievance
If you face any problem related to:
Product quality or functionality
Billing or payment issues
Delivery or access issues
Support or service-related concerns
You can contact us through the following channel.
Grievance Officer
Name: Grievance Officer – SKVB Technologies
Email: info@skvbtechnologies.com
Resolution Timeline
All grievances will be acknowledged within 48 hours
We aim to resolve issues within 7 working days
Complex cases may take longer, but updates will be shared
Important Notes
Please include your order ID / transaction reference while raising a complaint
Incomplete information may delay resolution
Abusive or irrelevant complaints may not be entertained
We value your trust and continuously work to improve our products and services through your feedback.